United Homes Xchange Privacy Policy

Last Updated: December 14, 2009

Your privacy is important to you…and to us.  As part of the operation of this website, UNITED HOMES EXCHANGE I, LLC (“United Homes Exchange”, “we”, or “us”) follows the principles and practices set forth in this policy for customer privacy and data protection.  Please read this policy carefully.  By accessing or otherwise using the website, you signify your assent to this policy. 

Data Collected

We may collect two types of data: (a) personal data, such as name, company name, postal address, e-mail address, telephone number, payment information, age, gender, and personal preferences (“Personal Data”); and (b) non-personal aggregate or traffic data, such as IP address, which web pages are being visited, the order in which the web pages are being visited, which hyperlinks are being clicked, how many users are visiting the website, domain server, type of computer, type of operating system, and type of web browser (“Traffic Data” and together with Personal Data, the “Collected Data”).

Collection

Personal Information identifies you and/or allows us to contact you.  Generally, your Personal Information is requested when you register on our website and at various other points in the system, such as to process or activate your offer, when you submit an application or form, or in verifying your qualifications for certain transactions, offers or services.  For example, Personal Information is collected through the completion of on-line forms where you may provide names, addresses, telephone numbers, email addresses, user names, passwords, or other Personal Information. 

We may also collect Personal Information from a consumer reporting agency, from others involved in a transaction (such as real estate agents, brokers, loan officers, loan sale advisors or lenders), or from information we secure from our files or from our affiliates or others. 

We may collect Traffic Data to help us to be sure that our website functions correctly and to customize some website features. The collection of Traffic Data may occur when the website places a small file, call a “cookie”, onto your computer.  You can program your browser not to accept cookies, but if you do, you may be unable to access some parts of the website, and/or the website may not be able to customize features according to certain preferences. 

Access

We will provide you with the means to ensure that the Personal Information you have provided to us is correct and current. You may review and update this Personal Information at reasonable times.  

If your Personal Information changes (such as phone number), is inaccurate, or if you no longer desire the services, you should contact us to correct or update the Personal Information.

Usage

We generally use Collected Information to fulfill requests for services (including qualification to make offers), to market/promote the website, and to contact you.

We also use the Collected Information to better understand how visitors use our website and how we can enhance your experience, its contents and functionality to meet your needs and personal interests. We will also log the webpage visitors were on before visiting us, and use that data to formulate statistical models.

On occasion, we may make Collected Information available to subsidiaries and affiliated companies that are part of the UNITED HOMES EXCHANGE group of companies.  In the event we sell, buy, merge, or reorganize all or a controlling part of our assets or equity, the Collected Information may be released, transferred, sold or otherwise conveyed to prospective or actual buyers, sellers, or other related persons and/or entities. 

In addition, if you download information on properties or notes or place an offer on a particular property or note, the seller and seller’s affiliates and representatives are given access to your Personal Information. 

We may also share or sell, as allowed by law, Collected Information to other companies who we believe may have products and services of interest to you.  If you would like to opt-out of receiving information from us or these other sources, please follow the “Opt-out” instructions.

Opt-out

From time to time, we may send you e-mail, e-mail newsletters, or website news updates alerting you to new features, products, promotions, or services pertaining to the website. If you no longer wish to receive materials from us, you may opt-out of receiving these communications under the edit preferences tab.  We will gladly comply with all requests for removal in accordance with the procedures below.

In compliance with the Can-Spam Act of 2003, on each email transmitted by the website, there are instructions for opting out of receiving future emails. Such instructions may include, without limitation: (a) clicking a link on the email which sends a reply to the sender’s server instructing the server of the sender’s desire to opt out of future emails, or (b) instructions for mailing a written request to be removed from future emails. All requests to opt out of future emails will be respected.

Law Enforcement

If required by law, we may provide any and all Collected Information to law enforcement or other government agencies, pursuant to a subpoena, warrant, or other order by a court of competent jurisdiction. In all cases, we will take steps to authenticate the validity of the request.  Any law enforcement or government agency request submitted with less than a court-issued order will be evaluated on a case-by-case basis according to the need and urgency, as well as the particular law enforcement agency making the request.

Links

The website may contain links to other websites. Please be aware that we are not responsible for the content or privacy practices of other websites to which we link. You should also be aware that, when you voluntarily disclose Personal Information in public forums, such information may be collected by others and may result in receiving unsolicited messages. We strongly encourage you to be aware that when you leave our website you should read the privacy statements of the other websites.

Notification of Changes

In the future, we may need to change the privacy statement for the website. All changes will be made here so that you will always know what information we gather, how we might use that information and whether we may share it with anyone.

Contact Information

Should you have any questions about this policy, or if you otherwise need to contact us regarding your Personal Information, contact us by sending an e-mail. Please provide us with your name, mailing address, telephone number and e-mail address so we can service you more quickly. Please send an e-mail to mail@unitedams.com.

If you need assistance with this website or with any service or information provided through it, or if you need to communicate with us, telephone us at 702-227-4777. You agree that we may record the conversations our agents or employees have with you. We do this from time to time to monitor the quality of service and accuracy of information our agents and employees give to you and to ensure that your instructions are followed. None of our agents or employees are authorized to waive any provisions of our policies and procedures.